Returns & Exchanges

We want you to be fully satisfied with your Liquitex purchase, which is why we offer a 30-day return window for products in their original, unused condition. If your order arrives damaged or incorrect, please reach out to our support team immediately for a priority replacement.

1

Initiate Your Request

Log into your account or use our guest portal to enter your order number and email address to start the return process.

2

Prepare Your Package

Carefully pack the items in their original packaging, ensuring all seals are intact, and include your printed return authorization slip inside.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing